Q. How do I use the Primecard Card?
A. Use the Primecard Card the same as you would any other bank or charge card. When paying your restaurant bill or making a purchase, simply present your Primecard Charge Card for payment. You will receive a copy of the charge slip for reference. At the end of each month, you will receive a monthly statement from Primecard listing all of your charges.
When do I receive my savings?
A. You will receive your savings of up to 50% from Primecard at the time of the Primecard billing so long as your charges are paid by the payment due date listed on your monthly statement. The Primecard Merchant does not give the savings. Your Primecard monthly statement will list the purchase amounts and the savings amounts, as well as all taxes and gratuities (which will be billed at 100%). Additionally, the statement will indicate both your monthly savings and your savings for the last 12 months.
Why is it so important that my Primecard payment be made before the Payment Due Date?
A. Primecard guarantees that you will receive the appropriate savings on all purchases reflected on each monthly statement so long as you pay Primecard before the Payment Due Date on the statement. All charges must be paid in full each month. If your payment is made after the Payment Due Date, your next statement will reflect a reversal of savings.
Where is the Primecard Card honored?
A. The Primecard Charge Card is currently honored at more than 1,000 restaurants, retail and service establishments in New York, New Jersey, Connecticut, Miami, Ft. Lauderdale, Palm Beach, Washington D.C., Boston and more.
Can I use my Primecard Card anytime?
A. If there are no limitations on the time of day or day of the week noted in the directory, you may use your Primecard Card anytime.
Is there a minimum dollar amount required to use my Primecard Card?
A. No.
Do I have a pre-established credit limit?
A. No. You credit limit is based on your past usage and payment history.
Is there a maximum dollar amount I can charge on my Primecard Card per use?
A. At restaurants you may charge any amount so long as you do not exceed your credit limit. At retail locations you must get Primecard's pre-approval for purchases over $300. Call Customer Service at 800•444•8872 for approval.
Does the savings apply to cocktails and wine at restaurants?
A. Yes.
Can I use my Primecard Card with other discounts or coupon offerings?
A. No.
How do I pay the tax and tip?
A. Tax and tip will be included in your restaurant charge which you will pay with your Primecard. They will appear on your Primecard monthly statement.
Do I need to advise the restaurant in advance that I'm going to use Primecard to pay for my meal?
A. No. you do not. Primecard is used just as any other credit or charge card to pay for your meal. No advance notice is needed.
How many people may be in my party to use the Primecard?
A. Primecard is valid for parties of six or less. Restaurants are not obligated to accept Primecard for parties of seven or more. To use Primecard for parties of seven or more, it is necessary to make arrangements in advance (72 hours) by calling our Customer Service Department. Reservations for parties of seven or more will be made and confirmation numbers given to both the cardholder and the restaurant in order to guarantee the acceptance of Primecard.
What should I do if my Primecard Card is refused at a Primecard restaurant?
A. Your restaurant savings is guaranteed. If your Primecard is refused by a restaurant on our current listing, obtain the name of the person who refused to honor the card. Fax or mail this information and a copy of your restaurant receipt to Primecard customer service within 14 days of the refusal. Primecard will credit your account with the appropriate savings to a maximum of 25%. Only one refusal per restaurant will be credited.
What should I do if my Primecard Card is refused by a Primecard retail or service merchant?
A. If your Primecard is refused at a non-restaurant location, ask that your merchandise be held and call Customer Service. A representative will attempt to resolve the issue with the merchant.
What are the terms and conditions of membership?
A. Please
click here for the Primecard Cardholder Agreement.
