Q.
How do I use the Primecard Card?
A.
Use the Primecard Card the same
as you would any other bank or charge card.
When paying your restaurant
bill or making a purchase, simply present
your
Primecard Charge Card for
payment. You will receive a copy of the charge
slip for reference. At
the end of each month, you will receive a
monthly
statement from Primecard
listing all of your charges.
Q.
When do I receive my savings?
A.
You will receive your savings
of up to 50% from Primecard at the time of the
Primecard billing so long as your
charges are paid by the payment due date
listed on your monthly statement.
The Primecard Merchant does not give the savings.
Your Primecard monthly statement will list the purchase
amounts and
the savings amounts, as well as
all taxes and gratuities (which will be billed
at 100%). Additionally, the statement
will indicate both your monthly savings
and your savings for the last 12
months.
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Q.
Why is it so important that my Primecard payment
be made by the
Payment
Due Date?
A.
Primecard guarantees that
you will receive the appropriate savings on
all
purchases reflected on each
monthly statement so long as you pay Primecard
before the Payment Due Date
on the statement. All
charges must be paid in full
each month.
If your payment is made after the Payment Due
Date, your next
statement will reflect a
reversal of savings.
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Q.
Where is the Primecard Card Honored?
A. The Primecard
Charge Card is currently honored at more than 1,000
restaurants, retail and service establishments
in New York, New Jersey,
Connecticut, Miami, Ft. Lauderdale,
Palm Beach, Washington D.C., Boston
and more.
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Q.
Can I use my Primecard Card anytime?
A. If
there are no limitations
on the time of day or day of the week noted in the
directory, you may use your Primecard
Card anytime.
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Q.
Is there
a minimum dollar amount required to use my Primecard
Card?
A. No.
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Q.
Do I have a pre-established credit limit?
A.
No. You credit limit is
based on your past usage and payment history.
Q. Is there
a maximum dollar amount I can charge on my Primecard
Card
per
use?
A.
At
restaurants you may charge any amount
so long as you do not exceed your
credit limit. At retail locations
you must get Primecard's pre-approval for
purchases over $300. Call Customer
Service at 800•444•8872 for approval.
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Q. Does
the up to 50% savings apply to cocktails and wine at restaurants?
A. Yes.
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Q. Can
I use my Primecard with other discounts or coupon offerings?
A. No.
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Q. How
do I pay the tax and tip?
A. Tax
and tip will be included in your restaurant charge which you
will pay with
your Primecard. They will appear on your
Primecard monthly statement.
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Q.
Do I
I
need to advise the restaurant in advance that I'm going
to use Primecard to pay for my
meal?
A. No.
you do not. Primecard is used just as any other credit or
charge card
to pay for your meal. No advance notice
is needed.
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Q.
How many people may be in my party to use the Primecard?
A. Primecard
is valid for parties of six or less. Restaurants are not obligated
to accept Primecard for parties of seven
or more.
To use Primecard for parties of
seven or more, it is necessary to make
arrangements in advance (72 hours)
by calling our Customer Service
Department. Reservations for parties
of seven or more will be made and
confirmation numbers given to
both the cardholder and the restaurant in
order to guarantee the acceptance
of Primecard.
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Q. What
should I do if my Primecard is refused at an Primecard
restaurant?
A. Your
restaurant savings is guaranteed. If your Primecard is refused
by a
restaurant on our current listing, obtain
the name of the person who
refused to honor the card. Fax or mail
this information and a copy of
your restaurant receipt to Primecard customer
service within 14 days of
the refusal. Primecard will credit your
account with the appropriate savings
to a maximum of 25%. Only one refusal per
restaurant will be credited.
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Q. What
should I do if my Primecard is refused by an Primecard
retail or
service merchant?
A. If
your Primecard is refused at a non-restaurant location, ask
that
your merchandise be held and call Customer
Service. A representative
will attempt to resolve the issue with
the merchant.
Q. What
are the terms and conditions of membership?
A. Please
click
here for the Primecard Cardholder Agreement.
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